Refund & Cashout Policy

1. Points Have No Cash Value Until Cashed Out

Points are an internal record of activity on the Platform. They only carry monetary value once successfully converted through the cashout process described below.

2. Earning Points

Points are credited to your balance only when an admin approves a task submission you made. Submissions that are rejected for not meeting a task's requirements earn no points.

3. Posting Tasks & Escrow

When you post your own task, the cost (reward per participant × number of slots) is reserved from your balance only once an admin approves and publishes the task — not when you first submit it for review.

• If your task is rejected, no points are deducted, since none were reserved while it was pending review.
• If your task is approved and later closed with unfilled slots, the unused portion is automatically credited back to your balance.
• Once a slot is filled and the submission is approved, that portion of the reserved points is paid out to the participant and is not refundable to you.

4. Cashout Requests

You may request a cashout once your balance meets the minimum amount shown in your account. The requested points are deducted from your balance at the time you submit the request. Cashouts are processed by an admin and paid out via your chosen method (GCash or bank transfer) within a few business days.

5. No Cash Refunds

Points spent on a live, approved task, or points already paid out through a completed cashout, are final and not refundable in cash. This policy exists to keep the points system fair for everyone completing tasks on the Platform.

6. Disputes

If you believe a cashout or task charge was made in error, contact us as soon as possible at support@paidtaskph.com with your account email and relevant details, and we will look into it.